Customer emails from connected mailboxes in one place — assignment, labels and canned replies.
New messages are filed into folders by rules based on sender or subject.
When a customer replies, the assigned colleague is alerted in the admin, by email or in the browser.
The customer card lists their e-shop orders, matched by email address.
Quoted earlier mail from common email programs is trimmed from customer replies.
For active colleagues you see replies, closed conversations and the average first response time.
Admin modules give you complete control over your e-shop. Security, monitoring, statistics, permissions — everything in one place. No surprises.
Tell us about your project. We activate exactly the modules you need.