Customers file a return or complaint right on the website and get a confirmation immediately.
The customer describes the defect and can choose repair, replacement, a discount or a refund.
The customer can mark only the items and quantities from the order that the request concerns.
The customer can enter an IBAN right away and the system checks its format and checksum.
Staff see all submissions, update their status and assign who handles each one.
The admin highlights in colour when the deadline for handling a complaint is near or has passed.
This group of features handles things you would otherwise do by hand or buy separately.
Tell us about your project. We activate exactly the modules you need.
