🤖 AI & Automation

Live Customer Chat

Chat with customers live on your site — the system translates for both sides.

What this module offers

💬

Conversation Queue

A new conversation waits in the queue until one of the operators takes it over.

🌐

Translation Both Ways

Customer messages are translated into Slovak for the operator, and replies into the language of the customer's website.

📞

Follows Working Hours

Chat switches on and off by itself according to the working hours and holidays you set.

📊

Archive and Statistics

Closed conversations are archived with response time, rating and a breakdown by country.

AI works for you

Artificial intelligence saves hours of manual work. Translations, descriptions, images, campaigns — AI handles it in minutes, not hours. You just approve the result.

Technical details

module.config
$ # Module configuration
module: "Live Customer Chat"
slug: "ai-chat"
category: "AI & Automation"
source: "core/Chat/"
status: "active"

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