Tingimused

1. General Provisions

These General Terms and Conditions (hereinafter "GTC") govern the relationship between ETERNITY & SPARK, s.r.o. (hereinafter "Provider") and the client ordering services (hereinafter "Client") for the delivery of websites, e-shops, information systems and related services through the NOBAMO platform.

By submitting an order or signing a contract, the Client confirms that they have read and agree to these GTC.

2. Subject of Performance

The Provider undertakes to create a work for the Client according to the specification agreed in the quotation or contract. The subject may include:

• Design and creation of a website or e-shop
• Development of a custom information system
• Migration of an existing website to a new platform
• Integration with external services (marketplaces, payment gateways, carriers)
• Maintenance, hosting and technical support

3. Order and Contract Conclusion

A contract is established by the Client's written confirmation of the quotation (by email or signature), or by submitting an order through the contact form on nobamo.org and its subsequent confirmation by the Provider.

The quotation is valid for 30 days from the date of issue, unless otherwise stated.

4. Price and Payment Terms

The price of the work is set in the quotation. The Provider is a VAT payer. VAT is added to prices according to applicable legislation.

Standard payment model:

• 50% advance payment before work begins
• 50% upon delivery of the completed work

Invoice due date is 14 days from issue, unless otherwise agreed. In case of late payment, the Provider has the right to suspend services.

5. Delivery and Acceptance

The delivery date is stated in the quotation or contract. The Provider notifies the Client of completion by email. The Client has 7 business days to accept or submit remarks.

If the Client does not respond within 7 business days of notification, the work is considered properly delivered and accepted.

6. Copyright

Upon full payment, the rights to use the work transfer to the Client to the extent agreed in the contract. The Provider reserves the right to use the work in their portfolio, unless otherwise agreed.

The source code of the NOBAMO platform remains the intellectual property of the Provider. The Client receives a license to use, not ownership of the platform.

7. Complaints and Warranty

The Provider provides a warranty on the functionality of the work for 6 months from delivery. The warranty covers code defects and functionalities agreed in the specification.

The warranty does not cover errors caused by third-party intervention, improper handling, or changes in external services (marketplace APIs, payment gateways).

8. Hosting and Maintenance

Hosting and maintenance are optional services provided for a monthly fee. Hosting terms are governed by a separate agreement. The notice period for hosting services is 30 days.

9. Withdrawal from Contract

The Client may withdraw from the contract at any time before the work is completed. In such case, they are obliged to pay a proportional part of the price for work already performed.

The Provider may withdraw from the contract if the Client fails to provide necessary cooperation for more than 30 days after a written request.

10. Final Provisions

These GTC are governed by the law of the Slovak Republic. Disputes will be resolved primarily by agreement, failing which by the competent court of the Slovak Republic.

The Provider reserves the right to amend these GTC. The current version is always available at nobamo.org/legal.